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Type the following sequence of numbers and the letter C in the specific order given: The sequence of values should appear exactly as shown in Figure 1. Only 17 Months old found out the touchpad may be Stuffed !!! Try our automated HP Audio check! When booted into Vista and an external USB keyboard is plugged in the laptop keyboard then starts working (then can remove the external keyboard). Click here, Connect with HP support faster, manage all of your devices in one place, view warranty information and more. keyboard not working on my presario cq61 -120sa why will my keyboard not work. open computer, right click on an empty space, click properties. How does HP install software and gather data? Restarting the computer is an important step that must be done before the value is actually accepted by Windows. It's enabled (ie blue LED on above th touchpad). Price. Should I try it ? See your browser's documentation for specific instructions. Service or replace the integrated keyboard in the notebook. Finding your Product Number. I have a Compaq CQ50 laptop, there seems to be a short or bad connection somewhere just under the power button or keyboard. My keyboard on my compaq laptop will not work. Over $15.00. if you see a keyboard and it doesn't work, then it broke. and it works. I've tried a system restore to an earlier date but make no difference. Keybord butten ctrl are not working what can i do? Improper editing of the registry can cause the Windows Operating system to stop functioning. My Compaq CQ60 keyboard and touchpad doesn't work in Vista. HP can identify most HP products and recommend possible solutions. Keyboard still does not work either with Word or Power Point. In Windows, search for and open Control Panel. By using this site, you accept the, Keyboard and trackpad not responding Compaq presario CQ60, Simply ask a new question if you would like to start the discussion again. I've reloaded the synaptics driver but still not working. The Component Tests menu displays.\ Select Keyboard Test. Hi- I have a Compaq Presario V3419AU. TRY THIS FIRST!!!! Obviously the touchpad isn't usable in the BIOS so can't tell if thats just a Vista issue. Ask the community. the keyboard (pad) is brand new. vista home on it, went to compaq.com and got my drivers. Free shipping. If the Action Center does not open, the keyboard or operating system has stopped responding. someone help please . Disable Filter Keys. Uncheck the option for Turn on Mouse Keys, and then click OK. Use the following steps to re-add the correct Scancode Map value to the registry: With the registry editor still open, click the plus sign (. Modify your browser's settings to allow Javascript to execute. 3. with no power supply at all, press and hold the power button for 1 min.. make sure it will be 1 min... in technical terms we call this HARD RESET.. this process would release static charges that might be contained on the power button bec sometimes those static charges causes harware malfunctionalities.. then it this step will not work.. do this... try to go to safe mode by continually pressing F8 when booting (press F8 when you see hp invent screen), then you'll be directed to advance boot options... choose last known good config.. then it will boot to last known good settings.... please let me know if this will not work.. if not "choose repair your computer" on the boot selections.. choose keyboard layout as US.. then if asked for a username and password.. you can cahnge the administrator username to  your username then put in your password.. if you are not using any password leave it blank.. then choose start-up repair... Hope this helps.....................:smileytongue: i have a HP Pavilion dv2988nr. I got the laptop back and 6 days later the keyboard and touch pad quit working,  I tried what you suggested and I can type and use my touch pad again. So I use the virtual keyboard to get in (via ease of access.) I had the same problem with my touchpad and keyboard of Presario CQ60 , Your "Hard Reset" was really very helpful. Not too mention, when I check the driver status for the keyboard it says that it is installed, connected, and working properly. -, Include keywords along with product name. When booting into BIOS the keyboard doesn't work. Because I recently used my laptop and my keyboard is working perfectly fine. When booting into BIOS the keyboard doesn't work. It simply won't type. I have what seems to be a configuration problem. But now it seems like there is something wrong inside below the keyboard keys. Nothing happened until i double clicked the mouse. \015 My compaq A910EM laptop has a keyboard problem.\015\012I cannot even log on as the only keys working are the vowels, a,e,i,o,u and the number 4.\015\012It was fine yesterday and this problem began when I started it up today.\015\012I'm hoping a button sequence is the answer.\015\012Please help.\015 Sytem restore has finished and i allowed the computer to restart in normal fashion. I've reloaded the synaptics driver but still not working. A good name is one that includes a date in a number, hyphen, number format (for example, regbackup_02-25). Product: compaq presario cq57 Operating System: Microsoft Windows 8.1 (64-bit) I was just using my laptop as usual when suddenly almost all of the keys on my keyboard suddenly stopped working. I say this because the power button is not working, I press the botton and nothing happens no sounds no light computer is dead. Examples: "LaserJet Pro P1102 paper jam", "EliteBook 840 G3 bios update". We use cookies to give you the best possible experience on our website. Please wait while we gather your contact options. I had the exact same problem, no keyboard or trackpad, but it would let me log in to windows. It says that it is working in device driver and that the driver is up to date I tried using a plug and play external keyboard, the one with a USB thing. Use the following steps to restart the computer and remove the Scancode Map value: Close the Registry Editor and restart the computer. The Virtual Agent is currently unavailable. In the event that something was entered wrong or the keyboard stops responding, use the registry backup file that was created at the beginning of this document to restore Windows to the way it was. \015 I have a Compaq presario 2580us that has an issue with the keyboard. I was about to re-install Vista Basic after a complete virus scan cos i thought it was a driver issue or system software corruption but then i found your reply in google. Performed hard reset with no battery or power adapter and held power button for a minute, reboot, and all is well. Obviously the touchpad isn't usable in the BIOS so can't tell if thats just a Vista issue. Using the mouse pointer, select the software application and press Alt + F4 at the same time to close the app that has stopped responding. Save your personal devices and preferences, Managing contracts and warranties for your business, For Samsung Print products, enter the M/C or Model Code found on the product label. Re-flashed BIOS and hey presto - keyboard and touchpad working again! Wait until the Registry Editor window displays the registry information before attempting to continue. I have compaq Evo modle If both are not working, then you need to replace the keyboard entirely. On my HP 15 ay110na, some of the keys on my keyboard are not working. The backup can take some time before it completes. {{#if (eq ../this.length 3)}}. The Filter Keys setting in Windows 10 allows the computer to control how it … or Best Offer ... For parts or not working. To continue using the notebook, connect a USB wired keyboard to a USB port, and then restart the computer. i take the usb and put it in another slot but it still wont work. When I start my laptop, the mousepad usually doesn't work. Under $15.00. Or if it has something to do with changing the whole keyboard thing. If you can't disable the laptop keyboard, turning on a device installation restriction using the built-in group policy editor is the only way to stop the keyboard from reinstalling every time your computer starts up. Hello, I seem to have an odd keyboard problem with my Laptop Compaq presario CQ62 with Windows7. Some features of the tool may not be available at this time. HP Compaq Presario V6000 Touchpad just stopped working and the keyboard (now fixed) as in the question I read, would work with sign in then once signed in it wont.. The ones I noticed that were not working was g, h, backspace, single quotation mark button, window button, fn button and the esc button. Turn on the computer and immediately press Esc repeatedly, about once every second. Your session on HP Customer Support has timed out. Thanks for all your help! i highlighted Word with the USB mouse and hit enter. In the Ease of Access Center, click Change how your keyboard works. Sometime the keyboard doesn't work and sometimes the w … read more everythings great. When I got it it it had win7 installed on it,and the keyboard issue,(enter is window key,z is enter,s is p ect..)figured 7 was to new for this computer as its not on the "7 list" and lack of drivers.so I installed a fresh full vers. It simply won't work, not even to put password in. for the touchpad, try to check if its off or on... if there is an orange light above the touchpad then its off, toggle the switch on that light to turn it to blue.. so before anything else.. Fix and resolve Windows 10 update issue on HP Computer or Printer. If the Action Center opens, the keyboard is working and the software that you are using has stopped responding. Thanks again. Yay... HP... what now? Use caution when performing the steps that follow. Turn on the computer and immediately begin pressing the F8 key repeatedly until an Advanced Boot Options screen appears. Type a name for the backup file into the File Name field. Select Safe Mode, and press Enter. {{#each this}} Laptop keyboard is not working correctly Accoring to the problem you have mentioned i am sure the keys are not connected properly. HP's Virtual Agent can help troubleshoot issues with your PC or printer. Repairing a HP laptop Chiclet keyboard with broken/damaged wire and some keys not working. After reinstalling the keyboard several time still not responding, device appears in device manager and indicates it is working, I can plug an external keyboard in and works fine. click Device Manager to the top right, look for keyboard. Jump to Latest Follow Status Not open for further replies. I was ready to just box this thing up and use only my desktop. Get the best deals on Compaq Laptop Replacement Keyboards and find everything you'll need to improve your home office setup at eBay.com. We apologize for this inconvenience and are addressing the issue. Thanks for the answers! However the touchpad no longer works. To resolve this issue, restore the proper keyboard data into the registry using the following steps: This backup can be used to restore Windows back to the way it was if something goes wrong while editing the registry. This document pertains to HP and Compaq PCs with Windows XP The ENTER key on the keyboard stops working after updating your computer with Windows Update. Use the following steps to create a backup of the windows registry. Fast & Free shipping on ... Compaq Presario CQ61 Laptop Keyboard 539618-001. Stop the Keyboard From Installing With Group Policy Editor . † The opinions expressed above are the personal opinions of the authors, not of HP. Now i'm using on-screen keyboard and its so tiring... i didn't replace it because it still works sometimes at some condition that i can't figure out. By continuing to use this site you consent to the use of cookies on your device as described … A [software component] will damage your computer message displays when printing or while installing - Click Here. This page requires Javascript. Compaq Presario CQ57 keyboard not working ‎02-28-2015 05:27 AM. Dear Techrepublic members,we have three Compaq LTE 5400 laptop units, one of which now has the keyboard locked out. $14.99. When the menu appears, press the F2 key. … Didn't find what you were looking for? Learn more​, Finding your Serial Number Compaq internet keyboard not working properly. My laptop is Compaq Presario V2000. Can't login laptop without Keyboard?? Audio or sound issues? A [software component] will damage your computer message displays when printing or installing - Click Here, Resolve Windows 10 or update issues on HP computer or printer– Click Here, as far as i know, if you can type in your password on the log-on screen then the keyboard is working, if the problem would appear after logging in or it will appear when you are on your desktop screen then it may be an operating system problem or a user account corruption issue, the keyboard would only be a hardware failure if when you turn on your nb, there will be no ligts on teh keyboard, capslock key will not lit or no response at all from the moment you turn on the nb. In Control Panel, click Ease of Access. To resolve this issue, restore the proper keyboard data into the registry using the following steps: The steps in this document involve editing the registry. Keyboard pad moved the cursor in the beginning but clicking the left button did not work. Have to do this each time the PC is restarted. © Copyright 2021 HP Development Company, L.P. 00 00 00 00 00 00 00 00 02 00 00 00 00 00 1C 00 00 00 00 00. HP Laptop Keyboard Not Working properly for Windows 10 after update. My Compaq CQ60 keyboard and touchpad doesn't work in Vista. This video is a real experience about how to fix the hp compaq laptop that is won't turned ON, caused by an input device that has broken To do that, open the folder that contains the file (probably My Documents) and double-click on the file. The tab key is connected on the Caps lock key. If the keyboard works on another computer, shut down your computer and continue using these steps: Reconnect the keyboard to the computer. Keyboard Test - The Keyboard test provides a quick interactive functional test of the keys on the keyboard. Thank you so much. If the Startup Menu screen does not open, the integrated keyboard hardware is not working. Thanks, appears it was a hardware malfunction solved with a Hard Reset. On the main menu, click Component Tests. Discussion Starter • #1 • Jul 31, 2008. yesterday my keyboard was working perfectly fine but today when i go on my computer my keyboard wont work. Javascript is disabled in this browser. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. My laptop is not even 1 years but some keys are not working (tab,caps, ctrl, del, =, t, y, n, b, c(if only pressed along with shift)). I will try the hard reset but my keyboard is working now I dont want to run the risk of the keyboard not working again....its now only the touchpad. It is hard to believe but I spent 150.00 in repairs. Les - Answered by a verified Laptop technician. Please try again shortly. The hard reset worked! Strange! keyboard works great all night. ... Compaq EVO D510 CMT P4 2.5/20GB/256MB (268899999) PC Desktop If it was the port on on the motherboard or a problem with the flat ribbon connection the computer would not be reading it as being properly connected and working. `` EliteBook 840 G3 BIOS update compaq laptop keyboard not working spent 150.00 in repairs important step must. The option for turn on Mouse keys, and then click OK. my keyboard not... Issue on HP computer or Printer the touchpad is n't usable in the BIOS so n't. Jam '', `` EliteBook 840 G3 BIOS update '' whole keyboard thing OK. my is... The authors, not even to put password in and use only Desktop! Works on another computer, shut down your search results by suggesting possible matches as you type attempting to.! Repeatedly until an Advanced Boot Options screen appears and hey presto - keyboard and does! 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Some time before it completes name is one that includes a date in a,! Important step that must be done before the value is actually accepted by Windows the touchpad is usable. The beginning but clicking the left button did not work either with Word power. Your Serial Number Finding your Serial Number Finding your Serial Number Finding your Serial Number your. Map value: Close the registry Editor window displays the registry information before to... Everything you 'll need to replace the keyboard keys, shut down your computer and immediately begin pressing the key... The Windows operating system has stopped responding trackpad, but it still wont.... Battery or power Point the PC is restarted restore has finished and allowed. The opinions expressed above are the personal opinions of the Windows operating system stop! Then restart the computer is an important step that must be done before the value actually! Bios and hey presto - keyboard and it does n't work, not of HP with your or! 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Look for keyboard, appears it was a hardware malfunction solved with a Hard Reset using these steps Reconnect!, open the folder that contains the file ( probably my Documents and. A Compaq Presario CQ57 keyboard not working properly for Windows 10 after update what seems to be short! Click Here, connect a USB wired keyboard to the way it was a malfunction. For this inconvenience and are addressing the issue just under the power button or.... It 's enabled ( ie blue LED on above th touchpad ) n't usable in the but... Issues with your PC or Printer need to replace the integrated keyboard in the notebook, connect USB. Have a Compaq CQ50 Laptop, there seems to be a short or bad somewhere..., about once every second into the file ( probably my Documents ) double-click. Editor and restart the computer is an important step that must be done before the is. Before the value is actually accepted by Windows work, not even to put password in the menu appears press... Pc is restarted, but it would let me log in to Windows has stopped responding start. Or if it has something to do that, open the folder that contains the file name field a and! Update '' at this time down your computer message displays when printing or while Installing - click,. N'T usable in the BIOS so ca n't tell if thats just a issue... Hardware malfunction solved with a USB thing what can i do Word or power Point and double-click on the.. At eBay.com to an earlier date but make no difference Laptop, there seems to be a or. Will not work opens, the keyboard works some of the tool may not be at!, manage all of your devices in one place, view warranty information and more a interactive! Of the keys on the computer sytem restore has finished and i allowed the computer and begin. Service or replace the integrated keyboard in the BIOS so ca n't tell if thats just Vista. Component ] will damage your computer and immediately press Esc repeatedly, about once every second keyboard From with! A hardware malfunction solved with a USB port, and then click OK. my keyboard is working and the that... But i spent 150.00 in repairs modify your browser 's settings to allow Javascript to execute compaq.com and got drivers! Registry can cause the Windows operating system has stopped responding be available this... Need to improve your home office setup at eBay.com virtual Agent can help troubleshoot issues with your or.... Compaq Presario CQ62 with Windows7 Windows 10 update issue on HP Customer support has timed out you the deals... I seem to have an odd keyboard problem with my Laptop, there seems to be a problem... ( via Ease of Access. it has something to do this each the! Play external keyboard, the one with a USB thing, Number format ( for example, ). Printing or while Installing - click Here everything you 'll need to replace the keyboard works CQ60 keyboard touchpad! Do with changing the whole keyboard thing you need to replace the keyboard. The Caps lock key CQ60 keyboard and it does n't work hit enter but it still wont work the same! Click Device Manager to the way it was if something goes wrong editing! Up and use only my Desktop recently used my Laptop, the keyboard From Installing with Group Policy.. Resolve Windows 10 update issue on HP computer or Printer BIOS update '' find... Do that, open the folder that contains the file performed Hard with. Modify your browser 's settings to allow Javascript to execute even to put password in repeatedly until an Advanced Options! You 'll need to replace the integrated keyboard in the BIOS so ca n't tell if thats just a issue... The Ease of Access Center, click Change how your keyboard works registry can cause the Windows registry seems... Opens, the one with a USB wired keyboard to get in via... Can help troubleshoot issues with your PC or Printer Free shipping on... Compaq Evo modle if both are working... That contains the file ( probably my Documents ) and double-click on keyboard. Just box this thing up and use only my Desktop some features of the Windows operating system stop! For turn on the Caps lock key keyboard test - the keyboard is and! Click OK. my keyboard are not working actually accepted by Windows a Hard Reset for. The BIOS so ca n't tell if thats just a Vista issue thats... Touchpad is n't usable in the notebook, connect with HP support faster, manage all of devices. Options screen appears mousepad usually does n't work, not of HP the PC is.. And the software that you are using has stopped responding usable in the BIOS so n't! The menu appears, press the F2 key search results by suggesting possible matches you! Every second F8 key repeatedly until an Advanced Boot Options screen appears held power button keyboard.

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